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I recently visited Alpha Cycles in Miami to purchase a Harley-Davidson Fat Bob, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the dealership was clean, organized, and very welcoming.
I was warmly greeted by Agustina, who made me feel comfortable right away, and then Marcos assisted me throughout the buying process. He took the time to understand my needs, gave me clear and detailed information about the motorcycle, and made sure every part of the process was smooth and stress-free. His honesty and transparency were refreshing — no hidden fees, no pressure, just genuine customer care and the best possible price.
What truly exceeded my expectations was their commitment after the sale. Even though I live about 30 miles away, they personally delivered the motorcycle to my home after their work hours, overnight. That level of dedication and service is rare, and I am truly grateful for the extra effort they put in to ensure I had the best experience.
It’s clear that the team at Alpha Cycles genuinely values their customers and takes pride in what they do. I left feeling confident, happy, and well taken care of.
If you are planning to buy a motorcycle, I highly recommend Alpha Cycles. Professional, trustworthy, and completely customer-focused. Simply the best purchasing experience I’ve had.